Terms & Conditions

1. Introduction

Welcome to LilyStoneHarbor ("we," "us," or "our"). These Terms & Conditions ("Terms") are applicable to your use of our website at lilystoneharbor.sbs and the yacht charter services we provide, both of which are owned and operated by LilyStoneHarbor.

By engaging our charter services or accessing our website, you consent to these Terms. If you do not agree with any section of these terms, you should refrain from using our Service.

2. Service Overview

LilyStoneHarbor offers upscale yacht charter solutions, including, but not restricted to:

• Yacht rentals for single-day usage
• Cruises at dusk
• Executive retreats
• Exclusive events
• Multiple-day yacht hires

Service availability may vary depending on several factors and we may amend or cease offerings at our discretion.

3. Reservation and Booking

3.1 Process of Making a Reservation

To secure a charter, the following requirements must be met:

• Attainment of at least 18 years of age
• Provision of truthful and complete personal details
• Advance payment of the stipulated deposit as outlined in the confirmation of your reservation
• Acceptance of these mentioned Terms & Conditions

3.2 Booking Confirmation

A booking is considered confirmed once we have validated the transaction and issued a formal acknowledgment. We hold the discretion to decline service to any individual.

3.3 Charter Availability

All charter services are contingent upon the accessibility of the yacht and favorable weather conditions. Efforts will be made to accommodate your requested dates and timings where possible.

4. Financial Conditions

4.1 Pricing Information

All prices are expressed in £ and are inclusive of all relevant taxes unless stated otherwise. Prices are subject to change at our determination.

4.2 Schedule for Payments

• Initial Deposit: 50% of the total charter fee, payable upon reservation
• Remaining Balance: Due 48 hours prior to the scheduled departure
• Any additional fees: Payable upon completion of the charter

4.3 Accepted Payment Methods

We allow payments through major credit cards, direct bank transactions, and verified cheques. Payments are processed via secure encryption methods.

5. Policy on Cancellations and Refunds

5.1 Cancellations by the Customer

• If cancelled more than 72 hours before departure: Full refund less any transaction fees
• If cancelled between 24 to 72 hours before departure: Refund of 50%
• If cancelled less than 24 hours before departure: No refund will be issued

5.2 Cancellation Due to Weather

In case of unfavorable weather conditions as determined by our captain, we will provide options to:

• Reschedule the charter for a subsequent available date without extra charges
• Issue a full refund if rescheduling is not feasible

5.3 Mechanical Failures

Should there be mechanical difficulties with the designated vessel, we shall strive to supply an appropriate replacement. If this is unattainable, a full refund will be tendered.

6. Safety and Behavior

6.1 Safety Directives

All passengers are obliged to:

• Adhere to instructions provided by the crew
• Wear safety gear as stipulated when necessary
• Declare any health conditions that can affect their safety
• Stay within the designated areas while aboard

6.2 Restricted Items

The below-listed items are not approved for carriage on board:

• Glassware
• Illicit substances
• Weapons or firearms
• Excessive quantities of beverages that may cause intoxication (beyond a reasonable allowance for personal consumption)
• Pets, except when previously authorized

6.3 Code of Conduct

Passengers should maintain respectful decorum at all times. A charter may be terminated ahead of schedule without a refund if a passenger's conduct endangers safety or disrupts others' experiences.

7. Legal Responsibility and Coverage

7.1 Our Accountability

Our accountability is confined to the sum paid for your charter and does not extend to:

• Injuries caused by a passenger's own carelessness
• The loss or harm to personal belongings
• Indirect, incidental, or punitive compensation
• Delays due to weather or factors outside our control

7.2 Insurance

Comprehensive marine insurance coverage is in place to cover both our fleet and operations. Passengers should secure their own travel and personal insurance.

7.3 Acceptance of Risks

By participating in our yacht charters, you recognize that marine activities come with inherent dangers and you willingly assume responsibility for your personal safety and security.

8. Changes to Itineraries and Plans

We hold the right to alter travel plans, paths, or schedules in response to atmospheric conditions, safety concerns, or operational necessities. We aim to ensure any such adjustments will provide alternative experiences of equal value.

9. Force Majeure

We shall not be deemed liable for any interruptions, alterations, or cancellations arising from factors beyond our control, including but not restricted to:

• Extensive weather disturbances
• Catastrophic events
• Legal mandates
• Closure of ports
• Technical breakdowns

10. Privacy and Information Security

Your private information is managed as per our Privacy Policy. Use of our services signifies your approval of the data collection and usage practices outlined in our Privacy Policy.

11. Property Rights

All original material on our web platform, including but not limited to text, imagery, symbols, and graphics, are safeguarded by copyright and related laws. You may not replicate, disseminate, or create derivative works without our explicit authorization.

12. Applicable Legislation

These Terms are regulated by the laws in force in United Kingdom. Any disputes will be settled in the courts of London, United Kingdom.

13. Revision of Terms

There is a possibility of modifications to these Terms at any moment. Updates will be adequately notified on our website, and the date of the latest revision will be displayed. Continuing the use of our services after changes implies agreement to the new terms.

14. Contact Data

For inquiries about these Terms & Conditions, you can reach us at: